Outcome bias occurs if the outcome affects how a decision is evaluated on review.
Decision Quality
|
Actual Outcome
|
Outcome Bias
|
poor
|
good or fortunate
|
looked at favorably
|
good
|
bad or unfavorable
|
looked at negatively
|
People who are prone to this form of bias:
(1) patient or family members who are affected directly by the outcome
(2) someone with little or no experience with the issues or risks involved
(3) someone who feels the need to be judgmental