Smith listed a number of characteristics which would be desirable in a clinical information and decision support system. The author is from Cambridge, England.
Desirable Characteristic
Additional Comment
part of the information system used in clinical care
integrated and seamless
able to answer highly complex questions
can handle natural language queries, robust, handles ambiguity
connected to a large, valid database
reliable information
electronic
not manual
fast (can get answers reliably within 5 seconds)
any resource that requires effort may not be used; automation best
easy to use
inituitive, with situational awareness
portable
available at the point of care
provides prompts that are helpful and not demeaning
flexible, noncontrolling
connected to the patient's medical record
bidirectional interface supports automatation and reduces data entry errors
provides evidence relevant to an individual patient
personalized information that is individualized for patient, provider and situation
helpful to patients as well
can handle variation in literacy, education, language comprehension and disability
provides psychological support
access to other sources of support (emotional, spiritual, philosophical, etc); communication access to a support network
Additional desirable features is the ability to extract information relevant to management issues like infection control, adverse effects and quality of care.
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