Description

The response rate for a questionnaire can be calculated based on who and who does not complete the questionnaire.


 

Parameters:

(1) number who completed the questionnaire and who qualify = group 1

(2) number who responded but who did not qualify = group 2

(3) number who refused to participate = group 3

(4) number who could not be reached = group 4

 

total subject population =

= SUM(number in each of the 4 groups)

 

response rate =

= (group 1) / (X)

 

X =

= (group 1) + ((group 1) / ((group 1) + (group 2)) * ((group 3) + (group 4)))

 

where:

• Of those who responded, a certain number do not qualify.

• The assumption is that the same percentage of people in those who did not respond would not have qualified.

• The denominator then becomes the total number of people in the population who would qualify and respond if there had been a 100% response rate.

 


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