Description

The Mental Workload Scale can be used to evaluate the cognitive load imposed on a worker by a work environment. This can be used for monitoring worker performance, errors and absenteeism.


 

The worker response is usually for the average mental workload for an entire work period. Alternatively peak and trough levels can be reported.

 

Parameters:

(1) activity

(2) cognitive demands (decision making, problem solving, etc)

(3) free time

Activity Level

Demands

Free Time

Scale

none

none

all of the period

1

mild

minimal

most

2

moderate

mild. easy

some

3

busy

challenging

little

4

very busy

demanding

minimal

5

extremely busy

very difficult

none

6

overloaded

impossible

none

7

 

An average workload scale of 7 indicates an unsafe situation, since essential tasks may not be performed. There is some risk with low scale readings, since the worker may not be ready to respond to an emergency.

 


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